Being in Financial Service Industry coupled with our group back up, Service has been our USP. We have been servicing our customers at their place and time of convenience. Although the counters operate between 9.30 to 7.00 p.m. we deliver 24 / 7 based on prior commitment and confirmation. This has helped us in a big way and a much sought after for our services.

In keeping with the tradition the practices followed are highly ethical and does not deviate from the laid norms of RBI set guidelines. Our Licenses are renewed periodically after proper scrutiny and Inspection by RBI and till date we have been having the privilege of absolute Compliant without any negative remarks. Further at India Cements Capital the team has been preached to be totally ethical and complying to set norms and guidelines thereby earning a very highly esteem and recognition in the industry.

Our For’Xchange team has been handpicked from the Industry after careful scrutiny and we also train freshers based on the need. Normally a branch is headed by a team leader as BM, who has put in very good years of service and has also risen from the bottom. The counters are handled by Cashiers who are well trained to identify counterfeit notes and thwart fraudulent transactions. The Service team vary based on the business at the branch. We have Senior Members heading Operations, a separate vertical for Purchase of notes and Coins from Temples, and also for AD – II services.

We have put in adequate systems and procedures in place to ensure checks and balances at all branches at the end of the day and also to avoid occurrence of fraudulent practices. This is basically done based on our past experiences and incidents. While there cannot be a total and perfect system in place we always feel there is scope for improvement which is being done as and when required.

• 1. For’xchange bagged handling of Haj Pilgrimage group (outsourced by ING Vysya Bank ) in 2002 handling a volume of USD 43 Million over 33 days across 11 centers with a team of 75 staff members and man hours of 2000 handling 70000 pilgrims.
• 2. For’Xchange has an implant inside Maruti Udyog Limited at Gurgoan since 1998
• 3. For’Xchange is the only reputed organization to handle purchase of Foreign Currency notes and Coins from at least 60 – 70 reputed temples / trusts / boards, Churches, etc across South India. The famous among them being Sabarimala Temple, Padmanabhaswamy temple, Guruvayoor Temple, and many more temples under Cochin Dewaswom Board, Malabar Dewaswom Board and Travancore Dewaswom Board in Kerala and Madurai Meenakshi Temple in Madurai, Dhandayuthapani Temple in Palani, Tiruthani temple, Devi Temple – Kanyakumari, Swami Vivekananda Trust etc,. in Tamilnadu etc,.